Your roof can experience major damage in bad weather. Driving rain, high winds and hailstones can have a big impact on your home’s integrity. When damage occurs, call your insurance company and then contact us. We have years of knowledge to work with your insurer and help you seek a full and fair settlement.
Your first call should be to the insurer to assist in roof repair damage claims. Whether you have a new roof or an older installation, or are not sure you even sustained reportable damage, an inspection can save you headaches and major expenses in the long run. Below are some guidelines to assist you.
Insurance Claims Processing Checklist:
- If your home has suffered storm damage, call and ask the insurance representative for a claim number. If it is not available, make certain to request one as soon as it becomes available. When you are assigned an insurance adjuster, ask that the adjuster call you or 1st Source Contractors so we can inspect the roof with the adjuster.
- Once your insurance adjuster contacts you, ask for a firm date and exact time that he or she will perform the initial inspection. Make sure you let the adjuster know that you would like us to be there when the inspection is performed.
- After your insurance adjuster provides you with an inspection date, please contact us with the information as well as your claim number. We will meet with your adjuster to discuss the extent of the damage. Your adjuster will be provided with printed photos, an itemized roof repair estimate, and a diagram that includes all the measurements.
- Once your claim has been settled, you’ll receive an itemized estimate of repair allowance from the insurance company. It will feature three price columns: RCV (replacement cash value), Depreciation and ACV (actual cash value). You will be issued your first check, which is titled to you and your mortgage lender in the amount of the ACV estimate. Any recoverable depreciation will be withheld from this check until you have incurred the cost of repairs and given the insurance company an invoice from 1st Source Contractors. At this time, you will be entitled to the replacement cash value of your claim as listed in your homeowner’s policy.
- Was your claim denied? Did you only receive a partial settlement? Don’t be concerned. It’s a common occurrence and we can handle it. We will begin by requesting a copy of the current loss report that was sent to you by the insurance company. We will need to know exactly what the insurer paid for so we can figure out what might have been overlooked. If we believe there is more damage than what has been covered, then we will recommend a re-inspection with your insurance adjuster. This time we’ll be there to point out damage they may have missed the first time.